Cancellation/Refund Policy

Cancellation/Refund Timelines

More than 48 Hours Before Check-In:

  • Eligible for a refund with a 10% deduction on the room tariff amount.
  • Full rescheduling allowed once, subject to room availability.

Between 24 to 48 Hours Before Check-In:

  • Eligible for a refund with a 20% deduction on the room tariff amount.
  • No rescheduling allowed.

Less than 24 Hours Before Check-In:

  • Not eligible for a refund or rescheduling.

Eligibility Criteria

  • Refunds and cancellations are subject to the timelines mentioned above.
  • Bookings made through Brindhaavan Holidays are eligible for these terms.

Cases of No Refund/Cancellation

  • Less than 24 Hours Before Check-In: No refunds or cancellations are allowed.
  • Post Check-In: No refunds or modifications are allowed post check-in.
    Discounted Reservations: Cannot be rescheduled or canceled.
  • Unforeseen Circumstances: No refunds for cancellations due to unforeseen conditions, natural calamities, strikes, or other reasons beyond our control.

Refund Processing

  • Refunds will be processed to the original method of payment within 7-10 working days.

If you’ve done all of this and you still have not received your refund yet, please contact us at indukurisfarmretreat@gmail.com